Legal

Privacy Policy

Last updated: February 25, 2026

SalesZipper AI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and password (stored as a cryptographic hash).

CRM Data

You may upload CSV exports from your CRM (Salesforce, HubSpot, Pipedrive, etc.). This data is stored encrypted at rest using AES-256 encryption and is processed solely to provide you with the Service.

Usage Data

We collect information about how you interact with our platform, including pages visited, features used, and timestamps.

Payment Information

Payments are processed by Polar (our Merchant of Record). We do not store your credit card details. Polar's privacy practices are governed by their own Privacy Policy.

2. How We Use Your Information

Service Delivery

To provide, operate, and improve the SalesZipper AI platform — including AI-powered opportunity risk scoring, playbook generation, and email drafting.

Communication

To send you transactional emails (account verification, billing receipts) and, with your consent, product updates.

Security

To detect, prevent, and respond to fraud, abuse, and security incidents.

Analytics

Aggregated, anonymized usage data may be used to improve our AI models and product features.

3. Data Sharing

No Sale of Data

We do not sell, rent, or trade your personal data or CRM data to third parties.

Service Providers

We share data with trusted sub-processors (e.g., cloud hosting, email delivery) solely to operate the Service. These providers are bound by data processing agreements.

Legal Obligations

We may disclose your information if required by law, court order, or governmental authority.

4. Data Security

Encryption

All data is encrypted at rest (AES-256) and in transit (TLS 1.3).

SOC 2 Type II

Our infrastructure is SOC 2 Type II certified, undergoing annual third-party audits.

Access Controls

Access to customer data is restricted to authorized personnel on a need-to-know basis.

5. Data Retention

Account Data

Retained for as long as your account is active, plus 90 days after deletion to allow for account recovery.

CRM Data

Deleted upon your request or within 30 days of account termination.

Log Data

Security and access logs are retained for 12 months.

6. Your Rights

Access & Portability

You may request a copy of your personal data in a portable format.

Correction

You may update or correct your account information at any time.

Deletion

You may request deletion of your account and all associated data.

GDPR / CCPA

If you are located in the EU or California, you have additional rights under GDPR and CCPA respectively. Contact us at privacy@saleszipper.ai to exercise these rights.

7. Cookies

Essential Cookies

Required for authentication and security.

Analytics Cookies

Used to understand how you use the platform. You may opt out via your browser settings.

No Advertising Cookies

We do not use cookies for advertising or tracking across third-party sites.

8. Contact Us

Privacy Questions

For any privacy-related questions or to exercise your rights, contact us at: privacy@saleszipper.ai

Mailing Address

SalesZipper AI, 123 Market Street, Suite 400, San Francisco, CA 94105, USA